Frequently Asked Questions about RentMyScope.com

  1. How do I access a telescope on your network? Through the use of Chrome Remote Desktop you will have access to the smart telescope in the location you have chosen and booked. The host will provide the log in credentials for your session.
  2. Will I need special software on my computer, tablet or smartphone? All you will need is Chrome Remote Desktop.
  3. What if the weather is cloudy during me scheduled imaging session? The telescope host will make arrangements for you to schedule at the next available clear night.
  4. How will I get the image files and individual .fit files from my session? The telescope host will download your files to a shared cloud based drive like Drop Box or Google Drive and give you access to download them within 24 hours.
  5. What if there are technical issues with the remote session and I cannot successfully connect to the remote smart telescope? You will be able to reschedule your imaging session.